Computer Problem Solved!

After over five hours of trying to fix the problem with my new Gateway...two of those hours on the phone with Microsoft support...they told me something was wrong with the computer and I would have to go through the reinstall process. Forget that! Way too much effort for a computer I just bought. I took it back to Best Buy with only moments to spare before they closed and traded it in for an Asus. I love this computer. I got it home and it did not take long to setup and there was no problem downloading Microsoft Office 2010. Gateway was just added to my Suck It list. Now hopefully I can get my days back on track and go back to being the 1950's housewife.